From the many assignments John has undertake we have selected a few testimonials from a handful of clients to indicate the success he has achieved for those clients.
improving the bottom line
The first steps are to understand a client’s operation, what is working, and where there are issues. Then, using appropriate diagnostic tool root cause analysis, identify causes not symptoms. In most instances the underlying issues flow from systems or personnel.
The next step is to set out actions to address the causes. The results can be spectacular:
John helped us to redefine our account management process and provide our managers with tools and training that boosted account revenue by 15 per cent across the board and improved client relationships. I can’t recommend John highly enough.
John helped us look at business strategy with fresh eyes, identifying areas in recruitment and sales team management that helped us achieve our 12 month sales targets in only four months.
John worked with us on sales improvement and assisted us in transforming the
business and growing our revenue by a factor of six.
finding the right person
We have proven approaches and systems to support our recruitment service, with a proven track record in finding the right person for a position.
John recruited quickly and quietly a specialist consultant for a difficult, deadline- imminent job who was just the right person for the job at just the time needed. He is recommended with gratitude.
John is a consummate facilitator, trainer and leader who is passionate about help- ing organisations deliver growth through developing the skills of their people and fitting the right people to the right roles.
developing effective strategies
Having excellent sales and marketing people who are well supported and motivated is not enough. Success also depends
on a strong, focused and realistic goals, strategies, and paths to execution. An important aspect of Lorien’s work is understanding your business, identifying opportunities, and developing plans and strategies to maximise those opportunities.
John worked with us on strategy then assisted with implementation through our sales and marketing people. Under his guidance the team grew our revenues by 18 per cent and made a considerable contribution to profit growth.
We were awarded a considerable Federal Government grant and were required to provide a robust business plan. John project managed the research and much of the construction. The plan is an excellent example of practical business planning. John assisted in the implementation. I have no hesitation in recommending his work.
meeting challenges
When difficulties arise / challenges appear within an business – a skilled and experienced set of ‘external’ eyes can play a vital role in helping to ‘right the ship’. Often the issue can be traced back to personnel, requiring an innovative strategy and a sensitive approach. We have extensive experience in such situations.
John has been an absolute pleasure to work with. Whenever we’re faced with a problem he’s been able to help us overcome it. Most recently he worked with us to lift several key, but under performing Business Units.
I would strongly recommend John. He was a safe pair of hands during a risky period for our business. The success of our business is in no small part as a result of John’s input.